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VAT Policy

The prices that are displayed for all our products are always inclusive of VAT.

Products which are eligible for VAT exemption will contain the following in the product description:

' This product can be VAT exempt '

Where VAT relief is eligible and properly claimed, the appropriate VAT will be deducted from the listed price at checkout.

To claim VAT exemption on your purchases you must be chronically sick or have a disabling condition, and the products you are buying (or buying on someone's behalf) are to help the beneficiary personally.

The government requires that you complete a VAT exemption declaration, which we have included as part of our registration process to purchase from our secure site.

Please note that if you are eligible for VAT exemption and have completed our online declaration form, you will not be charged VAT where exemptions are available.

On the other hand If you do not complete the form, or you are not eligible for VAT exemption, we are obliged to charge you the full applicable VAT (20%) on the whole of your order.

Further, where products are not eligible for VAT exemption we are obliged to charge you the full 20% VAT on the whole of your order.

Further information available at  HMRC.GOV.UK.

 

 

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